Musings by Generator

Development, Life and everything else in S.A.

K2 4.6 Setup Issue for Repair and Configure

K2 have picked up an issue with their setup manager, it seems that it wipes the custom categories that are created when you do a “Repair” or “Configure” in the Setup Manager. Apparently this only applies to those who have done a clean install not an update from 4.5. The steps to fix the issue are below:

  1. Extract the Product.Config file from the product setup.
  2. Copy the extracted Product.Config to the setup folder of your k2 install. normally it is “C:\Program Files(x86)\K2 Blackpearl’\Setup”.

Ensure that you download the latest installer first:

For the full KB article click here.

Always use the latest version

I was at a client the other day and had a messed up issue with installing K2 Blackpoint there. I had taken the install files we had used to setup K2 at my office, and at other clients, as well as the latest updates for Blackpoint.

When I started installing K2, it kept telling me that SharePoint Foundation 2010 was not supported. This was weird since the client had SP Enterprise 2010 installed, and no matter what I tried, it just wouldn’t install the SharePoint components. So on a wing and a prayer, I downloaded the latest full release from the K2 site, which was only one version up from the install I was using.

It turns out that this install worked correctly, which I found very odd considering I had used the first package  to setup blackpoint with SP Enterprise 2010 at the office two days before.

So, lesson learnt? Probably not, but I will always try to remember to make sure I have the latest version of K2 when installing it in the future.

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